Return & Refund Policy

Customer satisfaction is our priority, and we are committed to providing a transparent and reliable shopping experience.

Refund eligibility timeframes are as follows:

• France: up to 60 days maximum after shipment
• United States: up to 45 days maximum after shipment
• Europe & International: up to 60 days maximum after shipment

Refunds may be granted under the following conditions:

• Damaged products (must be reported within 30 days of delivery with photo or video evidence)
• Incorrect or missing items (visual proof required)
• Orders not delivered (official non-delivery certification required)

Please note that we do not accept physical returns — customers may keep the item. Refunds are issued only when the store is deemed responsible.

Thank you for your understanding and for shopping with us. We truly appreciate your trust.